Your privacy matters to us. This Privacy Policy explains how phjuan collects, uses, stores, and protects your personal information when you use our Platform.
Last Updated: January 1, 2026Six core principles that guide how phjuan handles your personal data
phjuan uses industry-standard SSL encryption and secure server infrastructure to protect all personal and financial data you share with us. Your information is never stored in plain text.
phjuan does not sell, rent, or trade your personal information to third parties for marketing purposes. Data is only shared with trusted service providers strictly necessary to operate the Platform.
phjuan's data practices are aligned with the Republic Act No. 10173, also known as the Data Privacy Act of 2012, and its implementing rules and regulations enforced by the National Privacy Commission.
We collect and process your personal data only with your informed consent or where we have a legitimate legal basis to do so. You may withdraw consent at any time by contacting our support team.
phjuan is transparent about what data we collect, why we collect it, and how long we retain it. This Privacy Policy is written in plain language so every Filipino player can understand their rights.
As a phjuan player, you have the right to access, correct, delete, and port your personal data. You also have the right to object to certain types of processing. We honor all valid data subject requests.
This Privacy Policy ("Policy") describes how phjuan ("phjuan," "we," "us," or "our") collects, uses, stores, discloses, and protects the personal information of individuals ("you," "your," or "Data Subject") who access or use the phjuan website at phjuan.com and all associated services, features, and content (collectively, the "Platform").
phjuan is committed to protecting the privacy and personal data of all users, particularly Filipino players who trust us with their information. This Policy is designed to comply with the Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 of the Philippines ("DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission ("NPC").
Important: By registering an account, accessing the Platform, or otherwise providing your personal information to phjuan, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
This Policy applies to all personal data collected through the Platform, including data collected during account registration, identity verification, financial transactions, customer support interactions, and general use of phjuan's gaming services.
For the purposes of the Data Privacy Act of 2012 and this Privacy Policy, phjuan acts as the Personal Information Controller ("PIC") in respect of the personal data it collects and processes through the Platform.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, you may contact phjuan's Data Protection Officer ("DPO") using the contact details provided in Section 14 of this Policy.
phjuan collects the following categories of personal data from users of the Platform:
Note: phjuan does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required by applicable law or regulatory compliance obligations (e.g., responsible gaming assessments).
phjuan collects personal data through the following means:
phjuan processes your personal data on the following legal bases under the Data Privacy Act of 2012:
| Processing Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of a contract |
| Identity verification (KYC/AML) | Legal obligation |
| Processing deposits and withdrawals | Performance of a contract |
| Fraud prevention and security monitoring | Legitimate interest / Legal obligation |
| Responsible gaming assessments | Legal obligation / Legitimate interest |
| Marketing communications | Consent |
| Analytics and Platform improvement | Legitimate interest |
| Regulatory reporting | Legal obligation |
phjuan uses the personal data we collect for the following purposes:
phjuan does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the stated purpose:
phjuan engages trusted third-party service providers to assist in operating the Platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), KYC and identity verification providers, cloud hosting and infrastructure providers, and customer support platform providers. These providers are contractually bound to process your data only on phjuan's instructions and in accordance with applicable data protection laws.
phjuan may disclose personal data to competent Philippine government authorities, including the National Privacy Commission, PAGCOR-compliant regulatory bodies, the Anti-Money Laundering Council (AMLC), and law enforcement agencies, where required by law or in response to a valid legal process.
In the event of a merger, acquisition, or sale of all or substantially all of phjuan's assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.
Reminder: phjuan will never share your personal data with third-party advertisers or data brokers. Your information is used solely to operate and improve the phjuan Platform and to comply with our legal obligations.
phjuan uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain your session, and analyze usage patterns. The types of cookies we use include:
You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform.
phjuan retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, regulatory, accounting, and reporting requirements.
As a general rule, phjuan retains account and transaction data for a minimum of five (5) years following account closure, in compliance with Philippine AML regulations and applicable gaming regulatory requirements. Marketing data is retained until you withdraw your consent or opt out of marketing communications.
When personal data is no longer required, phjuan will securely delete or anonymize it in accordance with our data retention and disposal procedures.
phjuan implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:
While phjuan takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. You are responsible for keeping your phjuan login credentials confidential and for notifying us immediately if you suspect unauthorized access to your account.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by phjuan:
To exercise any of the above rights, please contact phjuan's Data Protection Officer using the details in Section 14. We will respond to all valid data subject requests within thirty (30) days of receipt.
phjuan's Platform is strictly intended for individuals aged 21 years and above. We do not knowingly collect personal data from persons under the age of 21. If we become aware that personal data has been collected from a person under 21 without verifiable parental or guardian consent, we will take immediate steps to delete that information and close the associated account.
If you believe that a minor has registered on phjuan or provided us with personal data, please contact our support team immediately at the details provided in Section 14.
phjuan reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When material changes are made, we will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.
The date of the most recent revision is displayed at the top of this page. Your continued use of the phjuan Platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by phjuan, please contact our Data Protection Officer:
Data Protection Officer — phjuan
Email: [email protected]
Support Hours: 24 hours a day, 7 days a week
Live Chat: Available on the phjuan Platform
If you are not satisfied with our response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. For more information, visit the NPC's official channels through appropriate government resources.
Your data is protected, your privacy is respected, and your gaming experience is backed by PAGCOR-compliant security standards. Join thousands of Filipino players who trust phjuan every day.
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